Leadership & Team at Alpha Heating & Cooling

---

Josie joined Alpha Heating & Cooling in 2020 and quickly became an essential part of our family. She oversees all HR operations with professionalism and heart, making sure our team feels supported and valued. Her dedication and passion for helping others play a big role in keeping our company running smoothly. 

 As an owner and Master Technician, Natalie is involved in every aspect of Alpha Heating & Cooling. She brings advanced technical expertise to the field and strong leadership to the company as a whole. Her work ethic, reliability, and willingness to step in wherever she’s needed set the standard for the entire team. 

 Angelica leads our accounting team with precision and reliability. She ensures all accounts are managed accurately, payroll is completed on time, and every financial detail is handled with care. Her dedication, leadership, and consistency make her a vital part of our operations and an essential member of our team. 

Shekenah plays a key role in supporting our builders and keeping every project on schedule. She ensures they have the resources needed to stay on track while also maintaining accurate inventory for smooth production. Her strong communication skills and dedication make her an essential part of our team. 

 Daniela plays an essential role in keeping Alpha Heating & Cooling running smoothly. She ensures all orders are processed on time, projects stay on schedule, and every home is fully prepared to pass inspections. Her strong communication skills and dedication to quality make her a key part of our team and a reliable support for both customers and technicians. 

 Monica provides outstanding customer service, assisting homeowners with their warranties and ensuring builders stay on schedule with production. She also supports the office team as needed, helping keep communication clear and projects moving smoothly. Her dedication, strong communication skills, and commitment to taking care of homeowners make her an important part of our team.

 Jose has been a dedicated part of the Alpha team for the past three years, supporting residential and light commercial service calls. He assists with diagnostics, maintenance, and system checks while continuing to grow his technical skills in the field. Jose is reliable, hardworking, and committed to delivering solid customer service as he develops into a stronger technician within our team. 

 Macario oversees Alpha’s commercial and residential projects with a steady hand and a commitment to quality. He manages job flow, coordinates crews, and ensures every installation meets our standards for safety, performance, and craftsmanship. With years of field experience and strong leadership, Macario keeps projects on schedule and clients confident that the work is done right. 

 JZ plays a versatile and essential role at Alpha Heating & Cooling. He assists homeowners by resolving on‑site issues, supports builders through clear communication, and helps bring new builders on board. He also ensures homes are prepared to pass inspections and stay on schedule. His strong communication skills and dedication make him a valuable part of our team.