Leadership & Team at Alpha Heating & Cooling
Josie Herrera — Human Resources Manager
Josie Herrera — Human Resources Manager
Josie Herrera — Human Resources Manager
Josie joined Alpha Heating & Cooling in 2020 and quickly became an essential part of our family. She oversees all HR operations with professionalism and heart, making sure our team feels supported and valued. Her dedication and passion for helping others play a big role in keeping our company running smoothly.
Natalie Ortiz
Josie Herrera — Human Resources Manager
Josie Herrera — Human Resources Manager
Natalie is the driving force behind Alpha Heating & Cooling — a rare blend of technical expertise, strategy, and hands-on leadership. With a mechanical engineering background, she personally designed the company's engineering guidelines and operating procedures, setting the technical standard the entire team builds on. With strong account
Natalie is the driving force behind Alpha Heating & Cooling — a rare blend of technical expertise, strategy, and hands-on leadership. With a mechanical engineering background, she personally designed the company's engineering guidelines and operating procedures, setting the technical standard the entire team builds on. With strong accounting and administrative knowledge, she brings a sharp, well-rounded command of the business. It's this combination of technical insight and operational precision that makes Alpha stand apart.
Angelica Castillo — Accounting Lead
Josie Herrera — Human Resources Manager
Angelica Castillo — Accounting Lead
Angelica leads our accounting team with precision and reliability since 2020. She ensures all accounts are managed accurately, payroll is completed on time, and every financial detail is handled with care. Her dedication, leadership, and consistency make her a vital part of our operations and an essential member of our team.
Ashley Escobar-Office Manager
Yldemary Morales Office Assistant – Dispatching & Scheduling
Angelica Castillo — Accounting Lead
Ashley keeps our office running day to day — from scheduling and billing to customer communication. She oversees our office staff, handles escalated customer calls, and makes sure every job is completed accurately and on time. Ashley is also our office emergency contact, so if you ever need extra support, she's the one who makes sure it happens.
Monica Rodriguez — Customer Service & Office Support
Yldemary Morales Office Assistant – Dispatching & Scheduling
Yldemary Morales Office Assistant – Dispatching & Scheduling
Monica provides outstanding customer service, assisting homeowners with their warranties and ensuring builders stay on schedule with production. She also supports the office team as needed, helping keep communication clear and projects moving smoothly. Her dedication, strong communication skills, and commitment to taking care of homeowners make her an important part of our team.
Yldemary Morales Office Assistant – Dispatching & Scheduling
Yldemary Morales Office Assistant – Dispatching & Scheduling
Yldemary Morales Office Assistant – Dispatching & Scheduling
Yldemary keeps our daily operations running smoothly by coordinating technician schedules, managing dispatching, and supporting customer communication. Her organization and attention to detail help ensure every job is scheduled efficiently and completed on time.
Leadership & Team at Alpha Heating & Cooling
Paula Hernandez — Office Coordinator
Tray Hearn-Builder Support Coordinator
Nikki Muñoz– Production Supply Manager
Paula plays an essential role in keeping Alpha Heating & Cooling running smoothly. She ensures all orders are processed on time, projects stay on schedule, and every home is fully prepared to pass inspections. Her strong communication skills and dedication to quality make her a key part of our team and a reliable support for both customers and technicians.
Nikki Muñoz– Production Supply Manager
Tray Hearn-Builder Support Coordinator
Nikki Muñoz– Production Supply Manager
Nikki is the backbone of our daily operations at Alpha Heating & Cooling. As Production Supply Manager, she ensures that every installation project—from custom home builds to system replacements and change-outs—runs seamlessly from start to finish.
Nikki oversees production delivery schedules, manages timely order placement, and coordinat
Nikki is the backbone of our daily operations at Alpha Heating & Cooling. As Production Supply Manager, she ensures that every installation project—from custom home builds to system replacements and change-outs—runs seamlessly from start to finish.
Nikki oversees production delivery schedules, manages timely order placement, and coordinates closely with our builders and project managers to meet crucial project deadlines every single day. Her dedication and supply chain management keep our crews equipped, our builds on schedule, and our client projects moving forward without delay.
Tray Hearn-Builder Support Coordinator
Tray Hearn-Builder Support Coordinator
Tray Hearn-Builder Support Coordinator
Tray plays a key role in supporting our builders and keeping every project on schedule. He ensures they have the resources needed to stay on track while also maintaining accurate inventory for smooth production. His strong communication skills and dedication make her an essential part of our team.
Leadership & Team at Alpha Heating & Cooling
JZ Benavidez —Operations Support Specialist
Mac Mrtz-Manager, Commercial & Residential Operations
Mac Mrtz-Manager, Commercial & Residential Operations
JZ plays a versatile and essential role at Alpha Heating & Cooling. He assists homeowners by resolving on‑site issues, supports builders through clear communication, and helps bring new builders on board. He also ensures homes are prepared to pass inspections and stay on schedule. His strong communication skills and dedication make him a valuable part of our team.
Mac Mrtz-Manager, Commercial & Residential Operations
Mac Mrtz-Manager, Commercial & Residential Operations
Mac Mrtz-Manager, Commercial & Residential Operations
Mac oversees Alpha’s commercial and residential projects since 2021 with a steady hand and a commitment to quality. He manages job flow, coordinates crews, and ensures every installation meets our standards for safety, performance, and craftsmanship. With years of field experience and strong leadership, Macario keeps projects on schedule and clients confident that the work is done right.
Junior Beltran– Essential Senior Technician
Mac Mrtz-Manager, Commercial & Residential Operations
Junior Beltran– Essential Senior Technician
Junior has been a dedicated and essential member of the Alpha team since 2021. As a Senior Technician, he leads and supports residential and light commercial service calls, bringing deep field expertise to diagnostics, complex system repairs, maintenance, and quality checks. Reliable, hardworking, and deeply committed to exceptional customer service, Junior plays a crucial role in maintaining our high standards and ensuring every client's system runs at peak performance.
David Silvera – Lead Refrigeration Technician
David Silvera – Lead Refrigeration Technician
David Silvera – Lead Refrigeration Technician
David leads Alpha’s refrigeration installations, ensuring every system is installed correctly and fully compliant with city codes. He oversees refrigeration projects, verifying line sets, equipment placement, and system performance on commercial and residential jobs. David works closely with Natalie Ortiz to ensure every install meets Al
David leads Alpha’s refrigeration installations, ensuring every system is installed correctly and fully compliant with city codes. He oversees refrigeration projects, verifying line sets, equipment placement, and system performance on commercial and residential jobs. David works closely with Natalie Ortiz to ensure every install meets Alpha’s standards for safety, quality, and long‑term reliability.
Rey Mndz
David Silvera – Lead Refrigeration Technician
David Silvera – Lead Refrigeration Technician
Rey leads a crew of 9–15 installers with Alpha since 2020. Rey ensures every installation is completed safely, accurately, and fully within code requirements. His attention to detail helps maintain the high standards our customers expect.
Santos Don
David Silvera – Lead Refrigeration Technician
Santos Don
Santos leads our installation team since 2022, managing a crew of 5–8 installers and ensuring every system is installed to Alpha’s standards. He ensures every installation is completed safely, accurately, and fully within code requirements. His attention to detail helps maintain the high standards our customers expect.
Angel Rdgz
Tuan Tran-Lead Engineer & HVAC Design Specialist
Santos Don
Angel leads Alpha’s commercial installation team since 2022, with precision and strong field leadership. He supervises crews of 10–15 installers on major projects, including high‑rise buildings and school facilities. Angel works hand‑in‑hand with Natalie Ortiz to ensure every commercial job is completed safely, efficiently, and to Alpha’s engineering and quality standards.
Tuan Tran-Lead Engineer & HVAC Design Specialist
Tuan Tran-Lead Engineer & HVAC Design Specialist
Tuan Tran-Lead Engineer & HVAC Design Specialist
Tuan leads Alpha’s engineering and HVAC design work with precision and expertise. He oversees system layouts, load calculations, and airflow design to ensure every installation meets our performance and efficiency standards. His technical skill and problem‑solving mindset make him a trusted resource for builders and homeowners who expect systems engineered the right way from the start.
Mariana Ramirez – Entry‑Level Field
Tuan Tran-Lead Engineer & HVAC Design Specialist
Tuan Tran-Lead Engineer & HVAC Design Specialist
Mariana assists Alpha’s technicians with basic installation tasks while building his technical knowledge through hands‑on training.
Trey Edwards
Trey Edwards
Trey Edwards
Serves as an HVAC helper, supporting our field and technical operations to help ensure jobs run smoothly and efficiently for our customers.
David Romero
Trey Edwards
Trey Edwards
Serves as an HVAC installer, supporting our field installations operations to help ensure jobs run smoothly and efficiently for our customers.
Juan Vazquez
Trey Edwards
Christian Cuin
Juan is one of our HVAC installers at Alpha Heating & Cooling. He ensures every installation meets Alpha’s standards and complies with all required codes. His work reflects precision, accountability, and a strong commitment to safety and high‑quality system performance.
Christian Cuin
Christian Cuin
Christian Cuin
Christian is one of Alpha Heating & Cooling’s most versatile field technicians. Since joining Alpha in 2019, he has supported both installations and technical repairs, adapting to whatever the job requires with precision and reliability.
He is known as one of Alpha’s “soldiers” — always on time, always in compliance with Alpha’s standards,
Christian is one of Alpha Heating & Cooling’s most versatile field technicians. Since joining Alpha in 2019, he has supported both installations and technical repairs, adapting to whatever the job requires with precision and reliability.
He is known as one of Alpha’s “soldiers” — always on time, always in compliance with Alpha’s standards, and always ready to step in wherever he’s needed. His consistency, work ethic, and commitment to quality make him a trusted part of our installation and service operations.
*****
Christian Cuin
*****
*****
****
Christian Cuin
*****
***